about us
At CallGeeks, we believe every missed call is a missed opportunity. That’s why we built a team of highly trained virtual assistants to help you book more calls, qualify leads, and keep your business running — 24/7.
With seamless CRM integrations and real people (not scripts), we give your customers the attention they deserve while you focus on growing your business.
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When you offer great customer service, you build trust with your customers. Our CallGeeks Customer Service Agents handle your customers' concerns with care and education. We make sure that they walk away satisfied each and every time.
When you offer great customer service, you build trust with your customers. Our CallGeeks Customer Service Agents handle your customers' concerns with care and education. We make sure that they walk away satisfied each and every time.
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Back office and administrative tasks can be tedious. The wrong person in this position will cause you future issues. This is why we match our agents' training and education with your requirements.
Back office and administrative tasks can be tedious. The wrong person in this position will cause you future issues. This is why we match our agents' training and education with your requirements.
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Our Agents become the expert so they can take those tricky customer service calls and support tickets. Your customers should not be left confused when they seek help. This is why our dedicated agents become experts for you and your product, software or service.
Our Agents become the expert so they can take those tricky customer service calls and support tickets. Your customers should not be left confused when they seek help. This is why our dedicated agents become experts for you and your product, software or service.
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Do you need help billing and reaching out to customers who owe your business money? We have specialists for that! Put your mind at ease and let us handle it.
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If you'd rather handle the sales yourself, our agents can reach out to prospects and set appointments with them for you. This saves you time and energy!
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Do you have dozens of warm leads that you do not have time to reach out to? Our Sales Agents are trained in nurturing connections with customers. This allows them to be extremely effective in making sales for your business.
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Your sales team has better things to do than chase down leads. Let our agents be an extension of your team. They will, #1 keep your calendars full of prospects and #2 help raise the show up rate for those appointments.
When you offer great customer service, you build trust with your customers. Our CallGeeks Customer Service Agents handle your customers' concerns with care and education. We make sure that they walk away satisfied each and every time.
Back office and administrative tasks can be tedious. The wrong person in this position will cause you future issues. This is why we match our agents' training and education with your requirements.
SHOW MORE
Back office and administrative tasks can be tedious. The wrong person in this position will cause you future issues. This is why we match our agents' training and education with your requirements.
Our Agents become the expert so they can take those tricky customer service calls and support tickets. Your customers should not be left confused when they seek help. This is why our dedicated agents become experts for you and your product, software or service.
SHOW MORE
Our agents are expertly trained in sales and cold-calling. They have skilled experience in time management, prospecting, and communication. These skills allow them to provide you with results.
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Your sales team has better things to do than chase down leads. Let our agents be an extension of your team. They will, #1 keep your calendars full of prospects and #2 help raise the show up rate for those appointments.
When you offer great customer service, you build trust with your customers. Our CallGeeks Customer Service Agents handle your customers' concerns with care and education. We make sure that they walk away satisfied each and every time.
Back office and administrative tasks can be tedious. The wrong person in this position will cause you future issues. This is why we match our agents' training and education with your requirements.
SHOW MORE
Our agents are expertly trained in sales and cold-calling. They have skilled experience in time management, prospecting, and communication. These skills allow them to provide you with results.
Our Agents become the expert so they can take those tricky customer service calls and support tickets. Your customers should not be left confused when they seek help. This is why our dedicated agents become experts for you and your product, software or service.
SHOW MORE
Back office and administrative tasks can be tedious. The wrong person in this position will cause you future issues. This is why we match our agents' training and education with your requirements.
Our agents are expertly trained in sales and cold-calling. They have skilled experience in time management, prospecting, and communication. These skills allow them to provide you with results.
Back office and administrative tasks can be tedious. The wrong person in this position will cause you future issues. This is why we match our agents' training and education with your requirements.
24/7 availability ensures no opportunity slips away.
We qualify leads and schedule them directly to your calendar.
Our agents speak both English and Spanish to better serve your clients.
Clients get human interaction, not robotic responses.
We plug into your tech stack for a seamless workflow.
Whether you need one agent or a full team — we grow with you.
24/7 availability ensures no opportunity slips away.
We qualify leads and schedule them directly to your calendar.
Our agents speak both English and Spanish to better serve your clients.
Clients get human interaction, not robotic responses.
We plug into your tech stack for a seamless workflow.
Whether you need one agent or a full team — we grow with you.
Questions
CallGeeks provides trained virtual assistants that handle your calls, qualify leads, and schedule appointments — so you can focus on growing your business. No more missed calls or lost opportunities.
We offer 24/7 service to our clients
While our core business is the English speaking mass market in the United States, our complete staff is bilingual English-Spanish.
We have been in business since 2017.
Quality Assurance is our highest priority. Our goal is 100% customer satisfaction and we constantly employ numerous methods to ensure that all calls are handled in the most professional manner possible. To accomplish this, we record the majority of calls across all clients for later review. QA Supervisors also listen in to live calls, giving instant feedback to our agents. We also randomly contact customers to receive feedback. Additionally, our phone system closely tracks hold time, talk time, and several other statistics, which are reviewed by management on a daily basis.
The amount of leads you can expect per month per agent varies, and it really depends on the list and the market and what you consider a valid lead. We have seen agents get up to 60-70 leads per month, which is equivalent to 2 Leads/Day / Agent.
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If you would like more information on how our consultants could help your business, contact us today!
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