Industries 

We service

Travel

Sales and CS provided by Travel Industry experts, book your flights, hotels, and rentals with ease and confidence.

Automotive

Pre-Sales and After-Sales service, we make sure your customers always have someone to help them with their vehicle needs.

Ecommerce

Give your online store world-class customer service, offering your customers support over the Phone, Email, Live-Chat and more.

Healthcare

Our Specialized Third-Party Administrators can handle all the insurance calls and paperwork so you can focus on your Patients.

Solar

Get your Solar appointments set and ready for your call or visit with our lead generation specialists. One of the most needed industries for call centers.

Real Estate

Grow your pipeline with new motivated sellers every single day our cold callers dial for you. One of the most popular industries for call centers.

Collections

Increase your monthly collections percentage with dedicated callers tracking your debtors for you.

Food and Beverage

 We work hard to replicate your brand culture for our team, enhancing our ability to drive consumer brand loyalty. 

Money Lenders

Follow up with your Debitors and ensure the payment schedule is maintained. One of the most underrated industries needed for call centers.

Tech Security

providing IT specialist to help you monitor and maintain your systems.

Telecommunication

Helping you service your customers and increasing your upsales / Cross Sales margins.

Banking

providing specialized customer service reps to handle your customer requests, transaction and banking inquiries.

Look no further

ABOUT US
At the Call Geeks, Our experienced management team and dedicated agent model provides our clients with a true extended office, We customize our call center services to ensure that we deliver a World-Class customer experience to each one of our strategic partners, if you want the best outbound call center solutions available, look no further

67

Clients

97

Satisfaction %

405

Employee
FREQUENTLY ASKING QUESTIONS

We Want Your Application
to Have the Best Quality Possible

WHAT ARE YOUR SERVICE HOURS?
We offer 24/7 service to our clients
HOW MANY LANGUAGES CAN YOU SUPPORT?
While our core business is the English speaking mass market in the United States, our complete staff is bilingual English-Spanish. We provide additional language capabilities in our Panama office including French, Italian, German, Dutch, Swedish & Portuguese, among others.
HOW LONG HAVE YOU BEEN IN BUSINESS?
We have been in business since 2017
HOW DO YOU KNOW THAT YOUR AGENTS ARE DOING A GOOD JOB?
Quality Assurance is our highest priority. Our goal is 100% customer satisfaction and we constantly employ numerous methods to ensure that all calls are handled in the most professional manner possible. To accomplish this, we record the majority of calls across all clients for later review. QA Supervisors also listen in to live calls, giving instant feedback to our agents. We also randomly contact customers to receive feedback. Additionally, our phone system closely tracks hold time, talk time, and several other statistics, which are reviewed by management on a daily basis.
HOW MANY LEADS CAN I EXPECT IN A MONTH
The amount of leads you can expect per month per agent varies and it really depends on the list and the market and also what you would consider a valid lead however I have seen some agents get up to 60-70 leads per month, which is equivalent to 2 Leads/Day / Agent.

CALL US

    (866)818-2007

    Email US

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      If you would like more information on how to call our consultants could help your business, contact us today.